FAQs
Do you CUSTOMIZE?
Yes, we do. Kindly send us a message via chat to know if we can accommodate the sizes you would like to request. Please don't forget to include your custom text or design in the order note.
When will I receive my ORDER?
We strive to process and delivery your items in a timely manner. The turnaround time for you to your ready-made order is 2-3 days and 7-14 days for custom items.
What if the item I receive is WRONG, INCOMPLETE or BROKEN?
We always make sure to deliver excellent quality items and package them with utmost care. However, should any of the scenarios arise, please contact us right away so we can correct our error. We believe in a quick and STRESS-FREE RETURNS and we want to make this an easy process for you.
Can I CHANGE / CANCEL my order?
You can change or cancel your order as long as it has not been shipped out yet. Once we hand over your parcel to the courier, we can no longer modify the order.
How can I make a BULK ORDER?
You may order through this link: https://forms.gle/5mbmuNTxjrEncQqu5